Frequently Asked Questions
Everything you need to know about shopping at Pyrex Webshop.
Is Pyrex glassware oven and microwave safe?
Yes, all Pyrex glassware is designed to be both oven and microwave safe. However, please avoid sudden temperature changes, such as moving a dish directly from the freezer to a preheated oven.
What is the standard shipping time for my order?
Standard shipping typically takes 3-5 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
How do I clean and maintain my Pyrex products?
Pyrex glassware is dishwasher safe. For stubborn food residue, we recommend soaking in warm, soapy water and using a non-abrasive scrub pad to maintain the clarity of the glass.
What is your return policy for damaged items?
If your order arrives damaged or broken, please contact our support team within 48 hours of delivery with a photo of the item. We will provide a full refund or a free replacement immediately.
Are the plastic lids included with storage sets BPA-free?
Yes, all plastic lids provided with our Pyrex storage containers are 100% BPA-free and are safe for use in the microwave and top rack of the dishwasher.
Can I use Pyrex glassware on a stovetop?
No, Pyrex glass products are not intended for stovetop use, under a broiler, or in a toaster oven. They are designed specifically for conventional ovens and microwaves.